Privacy policy

Last updated: December 17th 2024

At vacation.puerto-escondido.mx (hereinafter referred to as the “Site”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data. By using our Site, you agree to the practices described in this policy.


1. Information We Collect

We collect personal and non-personal information to provide you with a better experience and improve our services:

1.1. Personal Information

We may collect information that you provide directly when using our services, such as:

  • Full name
  • Email address
  • Phone number
  • Payment information (if you book or purchase services through the Site)
  • Details of your requests or travel preferences (e.g., dates, destinations, type of accommodation).

1.2. Non-Personal Information

We also automatically collect information when you visit the Site, such as:

  • IP address
  • Browser and device type
  • Pages visited and time spent on the Site
  • General location data (if you allow access to this information).

2. How We Use Your Information

We use your information to:

  1. Process and manage your inquiries or bookings.
  2. Respond to your questions and provide personalized support.
  3. Improve the Site and optimize your user experience.
  4. Send you promotional communications related to our services, if you have given your consent.
  5. Comply with legal or regulatory obligations.

3. How We Share Your Information

We do not sell or share your personal information with third parties, except in the following cases:

  • Service Providers: We share information with accommodation providers, transportation companies, or other tourism-related services only when necessary to process your booking.
  • Legal Compliance: We may disclose your information if required by law or to protect our legal rights.
  • Business Partners: With your consent, we may share information with business partners to offer promotions or services relevant to your interests.

4. Use of Cookies and Similar Technologies

We use cookies and similar tools to collect information about your interaction with the Site. Cookies help us:

  • Remember your preferences and settings.
  • Analyze traffic and performance on the Site.
  • Personalize content and ads based on your interests.

You can manage or disable cookies through your browser settings. However, some features of the Site may not function properly without them.


5. Protecting Your Information

We implement technical and organizational security measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.


6. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

  • Access your data and obtain a copy of it.
  • Correct inaccurate or incomplete data.
  • Request the deletion of your personal data.
  • Restrict or object to the processing of your data.
  • Withdraw your consent for the use of your data at any time.

To exercise these rights, you can contact us at info@puerto-escondido.mx


7. Links to Third-Party Sites

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any website you visit.


8. Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect information from them. If you believe a minor has provided us with personal data, please contact us so we can delete it.


9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will post the updated version on this page and indicate the date of the latest revision.


10. Contact Us

If you have questions or concerns about this Privacy Policy or the handling of your personal information, you can contact us at:

Email: info@puerto-escondido.mx
Phone: +52 19541336245
Address: Emiliano Zapata, 70934 Puerto Escondido, Oax.


This Privacy Policy is designed to protect your rights and ensure transparency in the use of your information. We recommend reviewing it regularly.

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